Flare | Faye Digital

All your customer data
at the right moment

Import and sync your customer data from any platform and interact with it inside of Zendesk.

Flare supercharges Zendesk by
connecting third-party systems
to your favorite Zendesk tools
like Sell, Support and the
Sunshine platform.

300+ end point
connections and counting

With Flare, visualize, process, analyze and interact with your third-party data inside of Zendesk. Flare supports data connections from your on prem solutions, custom ERP and over 300 ERP and CRM platforms.

Legacy systems
On-premise systems
Data lakes
Blockchain
SAP
Microsoft
Oracle
Magento
Over 300+ platforms

Impressively
powerful.
Incredibly easy.

Flare gives you coding power, without the code using the built-in studio designer tool.

Transform your Zendesk customer screens in minutes with pre-built industry-specific templates or start from scratch and build it your way (still with no code).

Tailored For Your Industry

Our industry templates aggregate the most important features and tools used by your peers.

Professional Services
- Sales History
- Sentiment Analysis
Consumer Packaged Goods
- Coupon Management
- Recall Retrieval Management
- Store Locator
Retail & Ecommerce
- Shopify & NetSuite Integrations
- Order History
- Returns
- Payment Authorization Integration
Manufacturing & Logistics
- Warranty Management/RMA
- Product Catalog
- Inventory Availability Insights

Flare features

Import data from anywhere

Zendesk synchronizes customer record data from 300+ platforms and legacy systems, so you can see it in Zendesk.

Display data everywhere

Interact with cross-platform contextual customer data across the entire Zendesk ecosystem.

Sync within Zendesk

Syncronize your custome record across all Zendesk tools using Flare as the central data hub.

Two-way, real-time data sync

Don’t just display data. Interact with and change it, to maintain complete data integrity across all your systems.

Design data views with no code

Use our pre-built industry templates or build pane of glass data views that are fit for purpose using our powerful and no-code studio designer.

Power up Sunshine for Zendesk

For companies using Sunshine for Zendesk, Flare augments the feature set with robust external system data integration.

“Flare took us from stumbling in the dark to having all the lights on when looking at customer records. It has transformed our decision making and support.”